Privacy Policy - jugjet

This Privacy Policy applies to the website https://www.jugjet.com, operated by Changchun Shijiang Garment Co., Ltd. It describes how we gather, handle, protect and share your personal information when you browse our site, place an order, subscribe to updates or send customer service inquiries. This policy is written in plain language so visitors can clearly understand our data practices.

1. Information We Collect

We collect two categories of information: data you actively submit, and data automatically captured when browsing.

  • Information you provide manually: full name, shipping address, email address, contact phone number, order notes, return request details, and messages you send via our contact form. Payment card details are handled exclusively by our authorized payment processors; we do not store your full credit or debit card numbers on our website server.
  • Automatically collected data: IP address, browser type, device model, pages you view, time spent on the site, click paths and referral sources. We also use cookies and similar tracking tools to remember your preferences, detect fraudulent orders and analyze website performance.

2. How We Use Your Personal Data

Your information will only be used for purposes you reasonably expect during clothing shopping:

  • Process, fulfill and ship your orders, including sending tracking updates and delivery notifications
  • Respond to your support requests, size questions and return-related communications
  • Verify identity and screen for fraudulent transactions to protect both buyers and our store
  • Optimize our website layout, product selection and shopping experience based on visitor behavior
  • Send optional marketing emails about new arrivals, promotions and styling tips, only if you explicitly opt in. You may unsubscribe anytime.

We will NOT sell, rent or trade your personal data to unrelated third-party marketing companies.

3. Sharing Your Information

We may share limited necessary data with trusted service providers who help run our online business. These partners are contractually required to safeguard your personal information and cannot reuse it for their own marketing. Authorized third parties include: payment service providers, logistics carriers, website hosting providers, analytics tools and fraud detection services. Your data may also be disclosed if required by applicable laws, court orders or official government requests.

4. Cookies & Tracking Technologies

Cookies are small text files saved to your device. We use functional cookies to remember cart contents and site settings, and analytical cookies to understand visitor preferences. You can adjust your browser settings to reject cookies, but disabling cookies may affect site functions such as checkout and product browsing.

5. Data Retention Period

We keep your personal information only as long as needed. Order records are retained to complete sales, handle after-sales service and meet accounting & legal obligations. For marketing subscribers: we keep your email address until you choose to unsubscribe. When data is no longer required, we securely erase or anonymize it.

6. Your Rights Over Personal Data

Depending on applicable privacy regulations, you have the right to:

  • Request a copy of the personal data we hold about you
  • Correct inaccurate contact or order information
  • Request deletion of your personal data where legally permitted
  • Withdraw consent for marketing emails
  • Restrict or object to certain data processing activities

To submit a privacy request, email us at service@jugjet.com. We will verify your identity before processing your request.

7. Data Security

We adopt standard technical and administrative safeguards to reduce risks of unauthorized access, leakage or misuse of customer data. However, no internet transmission or online storage system can guarantee absolute security. When you share sensitive information online, you acknowledge the inherent risks of internet data transmission.

8. Cross-border Data Transfer

Your personal data may be transferred and stored within China, where our company and operating systems are located. By submitting your information on our website, you consent to this cross-border data transfer.

9. Policy Updates

We reserve the right to revise this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date. Continued use of jugjet.com after updates means you accept the revised policy.

10. Contact Information for Privacy Inquiries

Company: Changchun Shijiang Garment Co., Ltd.
Unified Social Credit Code: 91220105MAK8P0WC9D
Registered Address: Room 1506, Building 4, Red Star Macalline Global Home Life Plaza, No.826 Yuanda Street, Erdao District, Changchun City, Jilin Province, China
Phone: +86 13644317892
Email: service@jugjet.com
Website: https://www.jugjet.com