Contact Us - jugjet

Have questions about sizing, order tracking, return rules or our women’s apparel collection? Our customer support team is ready to assist you.

We recommend checking our FAQ, Shipping Policy and Return Policy first for quick answers to common concerns. When sending us a message, please include your order number if available, along with clear details of your inquiry. This helps us speed up the process and serve you more accurately.

Our customer service operates on business days. We aim to reply to all email enquiries within 24–48 hours. Response times may be slightly longer during weekends and public holidays.

Contact Details

Email: service@jugjet.com
Phone: +86 13644317892

Company Legal Information

Company Name: Changchun Shijiang Garment Co., Ltd.
Unified Social Credit Code: 91220105MAK8P0WC9D
Registered Office Address: Room 1506, Building 4, Red Star Macalline Global Home Life Plaza, No.826 Yuanda Street, Erdao District, Changchun City, Jilin Province, China Official Website: https://www.jugjet.com

Important Reminder for Returns Before sending back items, kindly read our Return Policy carefully. All return shipments are sent to a designated warehouse located in China. Buyers are responsible for all return shipping fees. Return shipping cost varies depending on your location, courier service and package weight. Full refunds will only be processed after our warehouse receives, inspects and approves your returned merchandise.

Use the contact form below to send us your message directly.