Privacy Policy - jugjet

JUGJET — Your Privacy, Clearly Respected

At jugjet, we believe that a considered shopping experience should include clear information about how personal data is handled. This Privacy Policy explains how JUGJET collects, uses, discloses, and protects information when you visit https://www.jugjet.com/, place an order, or contact our customer service team.

01 — Who We Are

The website is operated by:

Legal Business Name: Changchun Shijiang Clothing Co., Ltd.
Brand Name: jugjet
Unified Social Credit Code: 91220105MAK8P0WC9D
Business Address: Room 1506, Building 4, Red Star Macalline Global Home Life Plaza, No. 826 Yuanda Street, Erdao District, Changchun City, Jilin Province, China
Email: support@jugjet.com
Phone: +86 136 4431 7892
Website: https://www.jugjet.com/

In this policy, “jugjet,” “we,” “us,” and “our” refer to the business operating the website.

02 — Information We Collect

The information we collect depends on how you interact with our website.

Information you provide directly

  • Name, billing address, shipping address, email address, and telephone number.

  • Order details, purchased products, delivery preferences, and transaction references.

  • Information you include in customer service messages, return requests, or refund inquiries.

  • Any information you voluntarily provide when communicating with us.

Information collected automatically

When you browse our website, certain technical information may be collected, including your IP address, browser type, device information, pages viewed, referring website, and interactions with website features.

We may also use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, understand website performance, and support advertising where applicable.

Payment information

Payments are processed through the payment methods and payment service providers presented at checkout. We receive information necessary to confirm and manage transactions, such as payment status and transaction references. We do not intentionally store full payment card numbers or card security codes on our own systems.

03 — How We Use Your Information

We use personal information only for legitimate business purposes, including:

  • Processing and fulfilling orders.

  • Arranging shipping, delivery notifications, returns, and refunds.

  • Responding to customer service requests.

  • Detecting fraudulent transactions and protecting the website.

  • Maintaining accounting, tax, transaction, and other legally required records.

  • Improving website functionality, product information, and the shopping experience.

  • Sending marketing communications where permitted by law and, where required, with your consent.

  • Meeting applicable legal obligations and resolving disputes.

We do not use order information to make claims about customers that are unrelated to the purposes described in this policy.

04 — Cookies and Similar Technologies

Cookies are small files stored on your device that help a website operate and remember certain information.

JUGJET may use the following categories:

  • Essential cookies: Support security, checkout, shopping-cart functions, and basic website operation.

  • Preference cookies: Remember selected settings where supported.

  • Analytics cookies: Help us understand website traffic and performance.

  • Advertising cookies: May be used to measure or personalize advertising where such tools are enabled.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling essential cookies may affect certain website functions.

05 — When Information May Be Shared

We may disclose relevant information to service providers that help us operate the store, including:

  • Website hosting and ecommerce platform providers.

  • Payment processors and fraud-prevention services.

  • Shipping, fulfillment, and delivery providers.

  • Customer service and communication providers.

  • Analytics or advertising providers, where applicable.

  • Professional advisers, regulators, courts, or law enforcement where disclosure is legally required or reasonably necessary to protect legal rights.

These parties should receive only the information reasonably necessary for their relevant services or legal obligations.

We do not sell personal information for money. Where applicable law treats certain advertising-related disclosures as a “sale” or “sharing” of personal information, you may exercise the rights available to you under that law.

06 — International Data Transfers

Because JUGJET operates from China and may use service providers or shipping partners in other countries, your information may be processed or transferred across national borders.

Where required by applicable law, we will use appropriate safeguards for international transfers and handle personal information in accordance with applicable data-protection requirements.

07 — Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain required business records, resolve disputes, and comply with legal obligations.

Retention periods depend on the type of information and the purpose for which it is held.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of electronic storage or internet transmission can be guaranteed to be completely secure.

08 — Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request a copy of eligible information in a portable format.

  • Object to or request restrictions on certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of eligible targeted advertising or personal-information sharing.

  • Appeal a privacy-rights decision where the law provides that right.

To make a request, contact support@jugjet.com with the subject line “Privacy Request.” We may need to verify your identity before responding.

We will respond within the timeframe required by applicable law. We will not unlawfully discriminate against you for exercising your privacy rights.

09 — Children's Privacy

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 without the authorization required by applicable law.

If you believe a child has provided personal information inappropriately, contact us so we can review the matter and take appropriate action.

10 — Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. JUGJET is not responsible for the privacy practices of websites that we do not operate.

11 — Changes to This Policy

We may update this Privacy Policy when our business practices, website functionality, service providers, or legal requirements change.

The revised version will be published on this page with an updated effective date. Material changes will be communicated where required by applicable law.

12 — Contact Us About Privacy

For questions, requests, or concerns regarding this Privacy Policy, contact:

JUGJET Customer Service
Changchun Shijiang Clothing Co., Ltd.
Room 1506, Building 4, Red Star Macalline Global Home Life Plaza, No. 826 Yuanda Street, Erdao District, Changchun City, Jilin Province, China
Email: support@jugjet.com
Phone: +86 136 4431 7892

We aim to handle privacy inquiries clearly, responsibly, and in accordance with applicable law.