Contact Us - jugjet
A considered answer begins with a clear conversation.
Questions about fit, product details, order status, shipping, or returns? Our customer service team is here to help you find the information you need.
Customer Service
Email
support@jugjet.com
Phone
+86 136 4431 7892
Service Hours
Monday–Friday, 9:00 AM–6:00 PM China Standard Time (GMT+8), excluding Chinese public holidays.
Business Information
Brand: jugjet
Legal Business Name: Changchun Shijiang Clothing Co., Ltd.
Unified Social Credit Code: 91220105MAK8P0WC9D
Business Address
Room 1506, Building 4, Red Star Macalline Global Home Life Plaza, No. 826 Yuanda Street, Erdao District, Changchun City, Jilin Province, China.
How We Can Help
Product & Sizing
Need help understanding the measurements, material information, or fit of an item? Include the product name or link in your message.
Order & Delivery
For an order-status or delivery inquiry, include your order number and the email address used at checkout.
Returns & Refunds
Please contact us before sending any item back. We will review your request and provide the applicable return instructions.
Payment Questions
If you have a payment or refund inquiry, include the order number and a brief description of the transaction. Never email full card numbers or security codes.
A Helpful Note
To help us resolve your request efficiently, please include the relevant order number, product name, and a clear description of your question.
Thank you for choosing jugjet. We appreciate the opportunity to assist you.